At Abaan Attar, we are committed to delivering premium quality attars and fragrances with utmost care. Due to the nature of our products, we maintain a strict No-Return and No-Refund policy.
1. No Returns / No Refunds
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All sales are final.
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Once an order has been shipped and delivered, it cannot be returned, refunded, or exchanged under any circumstances.
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This policy is in place to ensure product safety, hygiene, and authenticity.
2. Damaged or Incorrect Products
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If you receive a damaged or incorrect item, you must notify us within 24 hours of delivery by providing clear proof (images or video).
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After verification, we will provide a replacement of the same product at no extra cost.
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Please note: Refunds are not issued, only replacements are offered in such cases.
3. Cancellations
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Orders can only be canceled before shipment.
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Once shipped, cancellations are not possible.
4. Customer Responsibility
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Customers must ensure that the shipping address, contact number, and order details provided at checkout are correct.
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Abaan Attar is not responsible for delivery failures due to incorrect details.
5. Contact Us
For order-related issues, damaged product claims, or assistance, please contact us:
📧 Email: support@abaanattar.com
⚜️ Abaan Attar – Pure Scents, Timeless Legacy ⚜️